A announcement on the centre's official website reads:
"After the latest Government update, we are very excited to announce that Nickelodeon Adventure Lakeside will be re-opening its doors on Thursday 30th July.
Visitor numbers will be limited each day, and we will be staggering arrival times to ensure social distancing is met at all times. All visitors including members will need to book their visit in advance. There will be clear instructions on the centre's website how to do this. Tickets and reservations will be available very soon!
We need to let you know about a few health and safety changes now in place, to ensure the visit is safe for both visitors and staff. Due to governments guideline the two soft play areas and climbing tubes will be closed. However all our other attractions will be open.
We will keep you posted on exactly what is happening across our social media channels and here on our website."
To facilitate the re-opening of Nickelodeon Adventure Lakeside, the centre is implementing enhanced health and safety measures and are following Government advice for the safety of its staff and guests, including conducting a full Covid Secure Risk Assessment.
The centre is limiting the number of people who can visit so that it can safely manage people and enabling social distancing between visitors, and between visitors and staff. For a full list of the measures please see the centre's website or ask any member of its staff.
Nickelodeon Adventure is back with enhanced safety measures. For our full COVID-19 safety measures and FAQ's please visit our website - www.nickelodeonadventure.co.uk/info-covid/
However there remains an inherent risk of exposure to Covid19 in any public place where people are present which cannot be entirely eliminated. Covid19 is a contagious disease that can lead to severe illness and death. Consequently, it is imperative that all those visiting Nickelodeon Adventure behave responsibly and respect the measures that have been put in place. Please do not visit Nickelodeon Adventure if you are experiencing symptoms of Covid19 or have any underlying health conditions or are otherwise vulnerable in any way that may put you at risk.
In the absence of any negligence or breach of duty by the centre, visiting Nickelodeon Adventure is entirely at your risk.
Please do your part to keep each other healthy.
To help reduce the risk of infection, Nickelodeon Adventure is introducing a manned queuing systems to ensure social distancing can be maintained in the main entrance, rides, interactives, toilets, catering outlets and Nickelodeon gift shop. Some areas inside the attraction may consist of one-way routes. There will be clear signage to show this.
Unfortunately, Nickelodeon Adventure have had to close its Teenage Mutant Ninja Turtles play area, climbing tunnels, and Rugrats soft-play area. However Donatello’s Ninja Flyers inside the Teenage Mutant Ninja Turtles action zone will remain open.
The 4D cinema and boating school will have a reduced capacity.
Character meet and greets will be taking place at different times throughout the day, however they will work slightly differently to how visitors are used to. Meet and Greets will take place inside one of our party rooms at a distance.
The Gift Shop will be open, but with a limited capacity to allow for social distancing. It will only be open to those exiting the attraction and at peak times there may be a queue to enter. After the latest government guidelines, face coverings are required inside retail spaces, therefore visitors will need to wear a face covering if they wish to visit the Nickelodeon Store
The Slime cafe will be open, however will only be offering a reduced menu. There will be a selection of drinks, snacks, ice creams and hot food available.
To protect its visitors and staff, screens have been installed at all the centre's tills and serving locations. Staff will be wearing face masks, and PPE where appropriate.
Nickelodeon Adventure has enhanced cleaning and disinfecting schedules across the park, including toilets, high touch areas, and hand rails.
To ensure that everyone at Nickelodeon Adventure is kept safe and healthy, the centre is asking visitors to follow the following protocols:
Wash your hands, and keep the barnacles away!
Nickelodeon Adventure has over 30 hand sanitising stations throughout the attraction, in addition to hand-wash facilities, to encourage regular hand washing.
Keep your distance
To help you keep a safe distance from others, Nickelodeon Adventure has introduced social distancing markers throughout the attraction.
Card Payments
All payments will be card only.
Know when to stay away
Nickelodeon Adventure is respectfully asking visitors who are showing symptoms of Covid-19 not to visit the attraction.
Pushchairs
To maintain a safe environment, Nickelodeon Adventure asks that pushchairs are kept with you at all times.
Visitors can book a ticket on the Nickelodeon Adventure website. You will need to book both a day of visit and an arrival time slot. Arrival time slots will be at 30 minute intervals starting at 9.30am and ending at 4.30pm to allow a reduced amount of visitors entering the attraction at any one time. You must arrive at the attraction in your 30 minute arrival time slot to guarantee entry. Nickelodeon Adventure's reservation system will show you which arrival time slots are available for the selected day of your visit. The arrival slot is 30 minutes long. However the visit slot is 2.5 hours long from commencement of arrival slot. You may book a maximum of 6 tickets for one arrival slot. You do not need to book a ticket or space for a child under the age of 3.
As Nickelodeon Adventure is limiting the number of visitors in the attraction at any one time to ensure it can all maintain a safe distance. For this reason and to guarantee entry, all visitors and members will need to book online.
If you've lost your Nickelodeon Adventure Membership card, get in touch with the centre soon they can look up your Membership and let you have your number ready to book. You will then need to pop into the centre's admissions desk to collect a replacement card before you can enter the attraction.
All 2020 Memberships have been automatically extended and will now expire on 31/5/2021 (you will not be issued a new card). Renewals will be on sale as usual and there will be an optional discount to reflect the period of closure for those wishing to renew.
Nickelodeon Adventure has currently suspended sales of new 2020 Memberships, due to a reduced administration capacity. Nickelodeon Adventure hopes to start selling 2021 Memberships at the end of the Summer.
You will need to bring your valid ticket and arrival time slot reservation with you ready to show Nickelodeon Adventure's staff. A digital version is preferred. You will not be able to gain access to the attraction without both these.
In order to maintain social distancing your ticket allows you one visit of a maximum of two and a half hours from the commencement of your arrival timeslot. So if you book the 10am to 10.30am arrival slot you will need to finish your visit by 12.30pm regardless of whether you arrive at 10am or 10.30am. This will ensure we maintain our reduced capacity numbers.
Nickelodeon Adventure's toilets will be open as normal. However, we are limiting the number of people that can be in a space at any one time, there will be a member of the team stationed outside to ensure we don’t exceed numbers.
After the latest government guidelines, face coverings are required inside retail spaces, therefore visitors will need to wear a face covering if they wish to visit the in-centre Nickelodeon Store. Face coverings will not be required inside the attraction. If you would feel more comfortable wearing a face covering, please do feel free. Staff will be wearing face masks either when social distancing with their colleagues is unavoidable, when in close contact with visitors or if they choose to.
You can find out about all of Nickelodeon Adventure's measures throughout here, however in summary:
• Enhanced cleaning and disinfecting routines throughout the park
• Appropriate PPE has been provided for staff where required
• Perspex screens have been installed on all counters and at till points
• There are over 30 hand sanitising stations throughout the attraction
• Social distancing markers are in place
• One way routes have been enforced in some areas.
• The Climbing tubes Teenage Mutant Ninga Turtles and Rugrats play areas have been closed.
• The 4D cinema and boating school will have a reduced capacity.
• The Slime cafe will be open with a reduced capacity, with enhanced cleaning measures in place
• All of Nickelodeon Adventure's staff have been trained in the centre's new policies and protocols and the way they work in many departments has been adapted.
• We are following UK Government guidelines and may be amending these measures as and when the guidelines change.
Full information about the reopening of Nickelodeon Adventure can be found at https://www.nickelodeonadventure.co.uk/info-covid/.
Make sure to Like Nickelodeon Adventure Lakeside on Facebook and follow Team Nick on Twitter and Instagram for the latest Nickelodeon Adventure Lakeside news, highlights and exclusive offers!
Originally published: Saturday, July 25, 2020.
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